Course Catalogue
1-day programmes customisable to your industry. All rates per delegate, VAT excluded.
Showing 173 of 173 courses
POPIA Essentials for Staff
Lawful processing, consent and daily compliance actions.
POPIA for Managers and Supervisors
Accountability, policies and breach response routines.
PAIA Practical Guide for Organisations
Handle information requests with templates and timelines.
Cybersecurity Awareness (Human Firewall)
Reduce phishing and credential risks through habits.
Information Security Basics (ISO 27001-aligned)
Controls, access discipline and evidence-ready records.
Records Management and Retention
Compliant filing, retention schedules and disposal.
Compliance Management Fundamentals
Build a compliance register and monitoring cadence.
Corporate Governance Essentials (King IV Overview)
Apply governance principles and ethical leadership.
Board and Committee Minute-Taking
Write defensible minutes and action logs.
Business Ethics and Code of Conduct Workshop
Turn values into behaviours and decisions.
Anti-Bribery and Corruption Awareness
Spot red flags and apply escalation pathways.
Consumer Protection Act Basics
Reduce complaints and improve compliant handling.
Whistleblowing and Reporting Channels
Confidential reporting and safe case handling.
Regulatory Risk Mapping (SA and SADC)
Obligations map and a simple compliance heat map.
Audit Preparation for Non-Auditors
Prepare evidence packs and respond to audit queries.
OHS Act Essentials
Understand duties, liabilities and practical compliance steps.
Legal Liability (Section 16) for Managers
Accountability and delegation of safety duties.
HIRA (Practical Workshop)
Build a risk register with controls and owners.
Incident and Accident Investigation
Investigate incidents, capture evidence, identify causes and implement corrective actions.
Emergency Preparedness and Evacuation
Roles, muster points and drill documentation.
Fire Safety Awareness (Theory)
Fire classes, prevention and safe response basics.
PPE Selection, Use and Enforcement
Match PPE to risks and prevent misuse.
Working at Heights Awareness
Identify fall risks and apply safe-work requirements.
Confined Space Awareness
Permits, atmospheric testing and rescue basics.
Manual Handling and Ergonomics
Prevent strains with safe techniques and setups.
Contractor Safety Management
Induction, permits and compliance checks.
Safety Representative Training (Awareness)
Roles, inspections and reporting routines.
Toolbox Talks That Work
Deliver effective talks with traceable records.
First Aid Awareness (Intro)
Respond safely while awaiting qualified first aiders.
Safe Stacking and Storage
Prevent collapses, injuries and damage using safe stacking rules.
Quality Management Basics (ISO 9001-aligned)
QMS principles, processes and evidence.
Internal Auditing Fundamentals
Plan, conduct and report audits with checklists.
Nonconformance, Corrective Action and CAPA
Close findings properly and prevent repeats.
Document Control and Version Management
Controlled documents and audit-ready registers.
Process Mapping and SOP Writing
SOPs and flowcharts for consistent performance.
Risk-Based Thinking in ISO Systems
Embed risks and opportunities into operations.
Customer Complaints Handling (Quality Approach)
Use RCA and service recovery to reduce repeats.
Supplier Quality and Vendor Management
Evaluate suppliers and manage corrective actions.
Management Review - How to Run It
Inputs, minutes, decisions and action tracking.
Continuous Improvement (Kaizen Basics)
Simple tools for measurable improvements.
Change Control for Operational Teams
Manage change without breaking compliance.
KPI Design and Performance Dashboards
Define meaningful metrics and rhythms.
Compliance Checklists for Supervisors
Create checklists people actually use.
Environmental Awareness for the Workplace
Impacts, responsibilities and daily controls.
Waste Management and Recycling Practices
Separate, store and dispose waste correctly.
Spill Prevention and Response Basics
Prevent spills and respond safely.
Water Conservation and Leak Management
Reduce water use with practical measures.
Energy Efficiency in Operations
Identify energy waste and implement quick wins.
Hazardous Substances Awareness
Labels, segregation and safe storage practices.
Environmental Incident Reporting
Document and escalate incidents correctly.
SHEQ for Supervisors (Integrated Overview)
Align safety, health, environment and quality routines.
ESG Fundamentals for Business
ESG pillars and practical actions.
Sustainability Reporting Basics
Capture data and create simple indicators.
Climate Risk Awareness
Operational climate risks and adaptation actions.
Community and Social Impact Basics
Plan responsible initiatives and engagement.
Environmental Compliance Register Setup
Obligations, evidence and monitoring cadence.
Green Procurement Basics
Responsible buying and lifecycle thinking.
ISO 14001 Awareness
EMS requirements and how to support implementation.
Discipline in the Workplace (Chairing Basics)
Run fair processes and document evidence correctly.
Grievance Handling and Resolution
Handle complaints professionally and reduce escalation.
Poor Performance Management (Incapacity)
Defensible PIP process and documentation.
BCEA Essentials
Hours, leave, overtime and recordkeeping requirements.
LRA Essentials for Supervisors
Key rights, fairness and dispute prevention.
Conflict Management in Teams
De-escalate and resolve conflict using tools.
Harassment and Bullying Prevention
Prevent, report and respond according to policy.
Diversity, Inclusion and Respect at Work
Build respectful teams and reduce misconduct risk.
Employment Equity Act Awareness
Support EE planning, reporting and fair practices.
Interviewing and Selection Skills
Structured interviews and fair selection practice.
Coaching and Feedback for Supervisors
Practical models to improve performance.
Absenteeism and Timekeeping Management
Fair controls and repeat-absence reduction.
Substance Abuse Management (Workplace Practical)
Apply policy steps and protect safety.
Workplace Investigations Basics
Statements, evidence handling and findings.
Effective Workplace Communication
Improve instructions, handovers and alignment.
Enterprise Risk Management Basics
Risk registers, controls and ownership.
Operational Risk and Controls Workshop
Identify high-risk processes and strengthen controls.
Fraud Awareness and Red Flags
Recognise schemes and protect assets.
Fraud Risk Assessment (Practical)
Map fraud risks and design preventive controls.
Whistleblowing Case Handling (Managers)
Respond correctly and protect confidentiality.
Forensic Mindset for Supervisors
Preserve evidence and avoid investigation mistakes.
Business Continuity Planning (BCP) Basics
Continuity plans for critical operations.
Crisis Management and Communication
Simple crisis plan and response checklist.
Risk Reporting to Management (Dashboards)
Turn risk data into executive-ready summaries.
Contract Risk and Claims Basics
Reduce disputes with evidence and notices.
Information Risk and Data Handling
Reduce leaks and improve sensitive data handling.
HSE Risk for Operations Managers
Translate safety risks into decisions and resources.
Third-Party and Supplier Risk
Assess vendors and monitor compliance evidence.
Insurance and Risk Transfer Awareness
Cover basics and claims readiness.
Control Self-Assessment (CSA) Workshop
Run CSA sessions and track actions.
Finance for Non-Financial Managers
Read key numbers and make better decisions.
Budgeting and Forecasting Basics
Build budgets and track variances.
Cost Control and Expense Discipline
Practical approval controls and savings.
Financial Statements Basics
Interpret P&L, balance sheet and cash flow.
Procurement Essentials and Delegations
Buy correctly and keep audit evidence.
Supplier Onboarding and Due Diligence
Reduce fraud and quality risks.
Tendering Basics and Bid Compliance
Prepare compliant submissions.
Contract Management for Operations Teams
Manage SLAs, variations and performance.
Inventory Control and Stock Accuracy
Receiving, counts and reconciliations.
Asset Management and Verification
Registers and controls to reduce losses.
Petty Cash and Expense Claim Controls
Prevent misuse and reconcile properly.
Tax Awareness for SMEs (Practical)
Basic obligations and recordkeeping.
Financial Fraud Prevention for Staff
Reduce fraud using controls and awareness.
Basic Bookkeeping (Operational View)
Clean records and transaction posting.
Audit Evidence Packs
Prepare registers and reconciliations that pass.
Procurement Short Course
End-to-end procurement process: sourcing, supplier evaluation, negotiation, purchase orders, contract management and compliance.
Project Management Fundamentals
Scope, schedule, risks and deliverables.
Project Risk and Issue Management
RAID log and escalation process.
Stakeholder Management for Projects
Map stakeholders and manage expectations.
Project Reporting and Dashboards
Concise weekly reports that executives read.
Operations Management Essentials
Planning, workflow and operational control.
SOPs and Work Instructions (Practical)
Write clear procedures with checklists.
Meeting Management and Minutes
Efficient meetings and action tracking.
Business Writing and Report Writing
Clear emails, reports and recommendations.
Root Cause Analysis and Risk Management
Apply 5-Why and fishbone analysis, link causes to risks.
Time Management and Prioritisation
Simple daily system for workload.
Microsoft Excel All Levels — Beginner
Navigate the interface, enter data, use basic formulas (SUM, AVERAGE, IF) and format spreadsheets professionally.
Microsoft Excel All Levels — Intermediate
VLOOKUP, PivotTables, conditional formatting, data validation, charts and working with large datasets.
Microsoft Excel All Levels — Advanced
Power Query, advanced formulas (INDEX/MATCH, XLOOKUP), macros, dashboards and Excel automation techniques.
PowerPoint for Professional Presentations
Clean slides that communicate impact.
Customer Service and Service Recovery
Handle complaints and retain customers.
Loading and Offloading Safety
Control risks during loading operations and yard movements.
Forklift Safety Awareness for Supervisors
Manage zones, spotting and daily checks.
Pallet and Racking Inspection
Identify defects and prevent failures.
Goods Receiving and Dispatch Controls
Reduce shrinkage using checklists and control points.
Stocktaking and Cycle Counts
Accurate counts and reconciliations.
Hazmat Handling Awareness (Warehouse)
Store, label and segregate safely.
Route Planning and Delivery Quality
Improve OTIF and reduce fuel/time waste.
Defensive Driving Theory
Reduce incidents using safe-driving principles.
Driver Fatigue and Journey Risk
Shifts, breaks and journey risk controls.
Load Restraint and Cargo Securing
Secure loads and reduce claims.
Incident Reporting for Logistics Teams
Report correctly and classify incidents.
Customer POD and Claims Management
Improve POD quality and reduce disputes.
Warehouse 5S and Visual Management
Organise for speed, safety and accuracy.
Security Awareness for Logistics Sites
Reduce theft risks with access controls.
Fleet Safety Supervision Basics
Supervise safe driving, reporting and controls.
Leadership Essentials for First-Time Supervisors
Lead people, set expectations and accountability.
Coaching Skills Using GROW
Coach performance and development conversations.
Difficult Conversations at Work
Structure tough talks with respect and facts.
Emotional Intelligence (EQ) at Work
Increase self-awareness and influence.
Customer Service Excellence
Deliver consistent service and manage complaints.
Presentation Skills and Confidence
Present clearly with structure and presence.
Negotiation Basics for the Workplace
Negotiate outcomes while maintaining relationships.
Conflict Resolution Toolkit
Resolve conflict and rebuild collaboration.
Professional Etiquette and Conduct
Improve professionalism and teamwork.
Stress Management and Resilience
Coping strategies to manage pressure.
Wellness and Work-Life Balance
Practical routines for energy and productivity.
Goal Setting and Accountability
Set goals and build simple tracking habits.
Team Building and Collaboration
Strengthen trust, roles and communication.
Communication Skills for Managers
Clarity, listening and feedback.
Personal Finance Basics for Employees
Budgeting, debt management and savings habits.
AI at Work: Introduction to ChatGPT, Copilot & GPTs
Understand what AI tools are, how they work, and how to choose the right one for workplace tasks. Hands-on with ChatGPT, Microsoft Copilot and custom GPTs.
Microsoft Copilot for Workplace Productivity
Use Copilot in Word, Excel, Teams, Outlook and PowerPoint to draft, summarise, analyse and automate everyday tasks faster.
ChatGPT Essentials for Business Users
Write effective prompts, use ChatGPT for reports, emails, research and meeting prep, and understand its limitations for reliable output.
Safe & Responsible AI Use at Work
Protect confidential data, avoid POPIA breaches, spot AI hallucinations, apply your organisation's AI policy and use AI outputs with appropriate oversight.
Prompt Engineering for Non-Technical Staff
Learn practical prompting techniques — role, context, format and chain-of-thought — to get consistently better results from any AI tool.
AI for Managers: Decision-Making & Oversight
Use AI to analyse data, generate options and draft communications while maintaining human judgement, accountability and governance.
Custom GPTs & Specialised AI Tools
Explore custom GPTs, industry-specific AI tools and how to configure, test and safely deploy them for team workflows.
AI Agents: What They Are & How to Work With Them
Understand how AI agents plan, act and complete multi-step tasks autonomously. Learn when to use agents, how to supervise them and how to avoid risks.
Automating Work Tasks with AI Agents
Practical hands-on session: set up and run AI agent workflows for research, reporting, scheduling and document processing using no-code tools.
AI Ethics, Bias & Governance for the Workplace
Identify bias in AI outputs, apply ethical guidelines, understand emerging AI regulation and build responsible AI habits as a team.
Strategic Leadership
Macroeconomics, global market trends, strategy formulation, and agile problem-solving using design thinking.
Human Capital & Culture
Leading organisational change, managing performance architecture, succession planning, and executive emotional intelligence.
Financial & Corporate Governance
Non-financial corporate finance, capital budgeting, risk mitigation, and compliance with South African King IV principles.
Digital Transformation
Integrating AI/automation, leveraging predictive data analytics, and fostering an innovative workplace culture.
Transport Management Training (Advanced)
Advanced fleet management and accident investigation for public sector transport officials. Covers legal frameworks, fleet performance, intelligence-based risk assessment and transport vetting.
Anger Management
Recognise anger triggers, understand the physiology of anger, and apply practical de-escalation, communication and self-regulation techniques at work and beyond.
Workplace Conflict Management and Resolution
Identify sources of workplace conflict, apply structured resolution and mediation techniques, and build a collaborative culture that prevents escalation.
SHE REP Training
Safety, Health and Environment Representative training covering OHSA knowledge, workplace inspections, hazard identification and incident reporting.
Job Evaluation Committee Training
Executive and Heads of Human Capital training on the purpose, governance and decision-making of the Job Evaluation Committee using the Paterson grading framework.