Deep Learning
Academy

168+

Programmes

12

Domains

BBBEE

Level 1

Est.

2016

Company Profile

Domain 01 of 12

POPIA Essentials for Staff

Lawful processing, consent and daily compliance actions.

POPIA for Managers and Supervisors

Accountability, policies and breach response routines.

PAIA Practical Guide for Organisations

Handle information requests with templates and timelines.

Cybersecurity Awareness (Human Firewall)

Reduce phishing and credential risks through habits.

Information Security Basics (ISO 27001-aligned)

Controls, access discipline and evidence-ready records.

Records Management and Retention

Compliant filing, retention schedules and disposal.

Compliance Management Fundamentals

Build a compliance register and monitoring cadence.

Corporate Governance Essentials (King IV Overview)

Apply governance principles and ethical leadership.

Board and Committee Minute-Taking

Write defensible minutes and action logs.

Business Ethics and Code of Conduct Workshop

Turn values into behaviours and decisions.

Anti-Bribery and Corruption Awareness

Spot red flags and apply escalation pathways.

Consumer Protection Act Basics

Reduce complaints and improve compliant handling.

Whistleblowing and Reporting Channels

Confidential reporting and safe case handling.

Regulatory Risk Mapping (SA and SADC)

Obligations map and a simple compliance heat map.

Audit Preparation for Non-Auditors

Prepare evidence packs and respond to audit queries.

Domain 02 of 12

OHS Act Essentials

Understand duties, liabilities and practical compliance steps.

Legal Liability (Section 16) for Managers

Accountability and delegation of safety duties.

HIRA (Practical Workshop)

Build a risk register with controls and owners.

Incident and Accident Investigation

Investigate incidents, capture evidence, identify causes and implement corrective actions.

Emergency Preparedness and Evacuation

Roles, muster points and drill documentation.

Fire Safety Awareness (Theory)

Fire classes, prevention and safe response basics.

PPE Selection, Use and Enforcement

Match PPE to risks and prevent misuse.

Working at Heights Awareness

Identify fall risks and apply safe-work requirements.

Confined Space Awareness

Permits, atmospheric testing and rescue basics.

Manual Handling and Ergonomics

Prevent strains with safe techniques and setups.

Contractor Safety Management

Induction, permits and compliance checks.

Safety Representative Training (Awareness)

Roles, inspections and reporting routines.

Toolbox Talks That Work

Deliver effective talks with traceable records.

First Aid Awareness (Intro)

Respond safely while awaiting qualified first aiders.

Safe Stacking and Storage

Prevent collapses, injuries and damage using safe stacking rules.

SHE REP Training

Safety, Health and Environment Representative training covering OHSA knowledge, workplace inspections, hazard identification and incident reporting.

Domain 03 of 12

Quality Management Basics (ISO 9001-aligned)

QMS principles, processes and evidence.

Internal Auditing Fundamentals

Plan, conduct and report audits with checklists.

Nonconformance, Corrective Action and CAPA

Close findings properly and prevent repeats.

Document Control and Version Management

Controlled documents and audit-ready registers.

Process Mapping and SOP Writing

SOPs and flowcharts for consistent performance.

Risk-Based Thinking in ISO Systems

Embed risks and opportunities into operations.

Customer Complaints Handling (Quality Approach)

Use RCA and service recovery to reduce repeats.

Supplier Quality and Vendor Management

Evaluate suppliers and manage corrective actions.

Management Review - How to Run It

Inputs, minutes, decisions and action tracking.

Continuous Improvement (Kaizen Basics)

Simple tools for measurable improvements.

5S Workplace Organisation

Improve safety, speed and quality using 5S.

Lean Basics for Service and Operations

Reduce waste and improve flow.

Change Control for Operational Teams

Manage change without breaking compliance.

KPI Design and Performance Dashboards

Define meaningful metrics and rhythms.

Compliance Checklists for Supervisors

Create checklists people actually use.

Domain 04 of 12

Environmental Awareness for the Workplace

Impacts, responsibilities and daily controls.

Waste Management and Recycling Practices

Separate, store and dispose waste correctly.

Spill Prevention and Response Basics

Prevent spills and respond safely.

Water Conservation and Leak Management

Reduce water use with practical measures.

Energy Efficiency in Operations

Identify energy waste and implement quick wins.

Hazardous Substances Awareness

Labels, segregation and safe storage practices.

Environmental Incident Reporting

Document and escalate incidents correctly.

SHEQ for Supervisors (Integrated Overview)

Align safety, health, environment and quality routines.

ESG Fundamentals for Business

ESG pillars and practical actions.

Sustainability Reporting Basics

Capture data and create simple indicators.

Climate Risk Awareness

Operational climate risks and adaptation actions.

Community and Social Impact Basics

Plan responsible initiatives and engagement.

Environmental Compliance Register Setup

Obligations, evidence and monitoring cadence.

Green Procurement Basics

Responsible buying and lifecycle thinking.

ISO 14001 Awareness

EMS requirements and how to support implementation.

Domain 05 of 12

Discipline in the Workplace (Chairing Basics)

Run fair processes and document evidence correctly.

Grievance Handling and Resolution

Handle complaints professionally and reduce escalation.

Poor Performance Management (Incapacity)

Defensible PIP process and documentation.

BCEA Essentials

Hours, leave, overtime and recordkeeping requirements.

LRA Essentials for Supervisors

Key rights, fairness and dispute prevention.

Conflict Management in Teams

De-escalate and resolve conflict using tools.

Harassment and Bullying Prevention

Prevent, report and respond according to policy.

Diversity, Inclusion and Respect at Work

Build respectful teams and reduce misconduct risk.

Employment Equity Act Awareness

Support EE planning, reporting and fair practices.

Interviewing and Selection Skills

Structured interviews and fair selection practice.

Coaching and Feedback for Supervisors

Practical models to improve performance.

Absenteeism and Timekeeping Management

Fair controls and repeat-absence reduction.

Substance Abuse Management (Workplace Practical)

Apply policy steps and protect safety.

Workplace Investigations Basics

Statements, evidence handling and findings.

Effective Workplace Communication

Improve instructions, handovers and alignment.

Workplace Conflict Management and Resolution

Identify sources of workplace conflict, apply structured resolution and mediation techniques, and build a collaborative culture that prevents escalation.

Job Evaluation Committee Training

Executive and Heads of Human Capital training on the purpose, governance and decision-making of the Job Evaluation Committee using the Paterson grading framework.

Domain 06 of 12

Enterprise Risk Management Basics

Risk registers, controls and ownership.

Operational Risk and Controls Workshop

Identify high-risk processes and strengthen controls.

Fraud Awareness and Red Flags

Recognise schemes and protect assets.

Fraud Risk Assessment (Practical)

Map fraud risks and design preventive controls.

Whistleblowing Case Handling (Managers)

Respond correctly and protect confidentiality.

Forensic Mindset for Supervisors

Preserve evidence and avoid investigation mistakes.

Business Continuity Planning (BCP) Basics

Continuity plans for critical operations.

Crisis Management and Communication

Simple crisis plan and response checklist.

Risk Reporting to Management (Dashboards)

Turn risk data into executive-ready summaries.

Contract Risk and Claims Basics

Reduce disputes with evidence and notices.

Information Risk and Data Handling

Reduce leaks and improve sensitive data handling.

HSE Risk for Operations Managers

Translate safety risks into decisions and resources.

Third-Party and Supplier Risk

Assess vendors and monitor compliance evidence.

Insurance and Risk Transfer Awareness

Cover basics and claims readiness.

Control Self-Assessment (CSA) Workshop

Run CSA sessions and track actions.

Domain 07 of 12

Finance for Non-Financial Managers

Read key numbers and make better decisions.

Budgeting and Forecasting Basics

Build budgets and track variances.

Cost Control and Expense Discipline

Practical approval controls and savings.

Financial Statements Basics

Interpret P&L, balance sheet and cash flow.

Procurement Essentials and Delegations

Buy correctly and keep audit evidence.

Supplier Onboarding and Due Diligence

Reduce fraud and quality risks.

Tendering Basics and Bid Compliance

Prepare compliant submissions.

Contract Management for Operations Teams

Manage SLAs, variations and performance.

Inventory Control and Stock Accuracy

Receiving, counts and reconciliations.

Asset Management and Verification

Registers and controls to reduce losses.

Petty Cash and Expense Claim Controls

Prevent misuse and reconcile properly.

Tax Awareness for SMEs (Practical)

Basic obligations and recordkeeping.

Financial Fraud Prevention for Staff

Reduce fraud using controls and awareness.

Basic Bookkeeping (Operational View)

Clean records and transaction posting.

Audit Evidence Packs

Prepare registers and reconciliations that pass.

Procurement Short Course

End-to-end procurement process: sourcing, supplier evaluation, negotiation, purchase orders, contract management and compliance.

Domain 08 of 12

Project Management Fundamentals

Scope, schedule, risks and deliverables.

Project Scheduling Basics

Dependencies, Gantt and tracking.

Project Risk and Issue Management

RAID log and escalation process.

Stakeholder Management for Projects

Map stakeholders and manage expectations.

Project Reporting and Dashboards

Concise weekly reports that executives read.

Change Management Basics

Plan adoption and reduce resistance.

Operations Management Essentials

Planning, workflow and operational control.

SOPs and Work Instructions (Practical)

Write clear procedures with checklists.

Meeting Management and Minutes

Efficient meetings and action tracking.

Business Writing and Report Writing

Clear emails, reports and recommendations.

Root Cause Analysis and Risk Management

Apply 5-Why and fishbone analysis, link causes to risks.

Time Management and Prioritisation

Simple daily system for workload.

Microsoft Excel Essentials

Formulas, tables and basic reporting.

Microsoft Excel All Levels — Beginner

Navigate the interface, enter data, use basic formulas (SUM, AVERAGE, IF) and format spreadsheets professionally.

Microsoft Excel All Levels — Intermediate

VLOOKUP, PivotTables, conditional formatting, data validation, charts and working with large datasets.

Microsoft Excel All Levels — Advanced

Power Query, advanced formulas (INDEX/MATCH, XLOOKUP), macros, dashboards and Excel automation techniques.

PowerPoint for Professional Presentations

Clean slides that communicate impact.

Customer Service and Service Recovery

Handle complaints and retain customers.

Domain 09 of 12

Loading and Offloading Safety

Control risks during loading operations and yard movements.

Forklift Safety Awareness for Supervisors

Manage zones, spotting and daily checks.

Pallet and Racking Inspection

Identify defects and prevent failures.

Goods Receiving and Dispatch Controls

Reduce shrinkage using checklists and control points.

Stocktaking and Cycle Counts

Accurate counts and reconciliations.

Hazmat Handling Awareness (Warehouse)

Store, label and segregate safely.

Route Planning and Delivery Quality

Improve OTIF and reduce fuel/time waste.

Defensive Driving Theory

Reduce incidents using safe-driving principles.

Driver Fatigue and Journey Risk

Shifts, breaks and journey risk controls.

Load Restraint and Cargo Securing

Secure loads and reduce claims.

Incident Reporting for Logistics Teams

Report correctly and classify incidents.

Customer POD and Claims Management

Improve POD quality and reduce disputes.

Warehouse 5S and Visual Management

Organise for speed, safety and accuracy.

Security Awareness for Logistics Sites

Reduce theft risks with access controls.

Fleet Safety Supervision Basics

Supervise safe driving, reporting and controls.

Transport Management Training (Advanced)

Advanced fleet management and accident investigation for public sector transport officials. Covers legal frameworks, fleet performance, intelligence-based risk assessment and transport vetting.

Domain 10 of 12

Leadership Essentials for First-Time Supervisors

Lead people, set expectations and accountability.

Coaching Skills Using GROW

Coach performance and development conversations.

Difficult Conversations at Work

Structure tough talks with respect and facts.

Emotional Intelligence (EQ) at Work

Increase self-awareness and influence.

Customer Service Excellence

Deliver consistent service and manage complaints.

Presentation Skills and Confidence

Present clearly with structure and presence.

Negotiation Basics for the Workplace

Negotiate outcomes while maintaining relationships.

Conflict Resolution Toolkit

Resolve conflict and rebuild collaboration.

Professional Etiquette and Conduct

Improve professionalism and teamwork.

Stress Management and Resilience

Coping strategies to manage pressure.

Wellness and Work-Life Balance

Practical routines for energy and productivity.

Goal Setting and Accountability

Set goals and build simple tracking habits.

Team Building and Collaboration

Strengthen trust, roles and communication.

Communication Skills for Managers

Clarity, listening and feedback.

Personal Finance Basics for Employees

Budgeting, debt management and savings habits.

Anger Management

Recognise anger triggers, understand the physiology of anger, and apply practical de-escalation, communication and self-regulation techniques at work and beyond.

Domain 11 of 12

AI at Work: Introduction to ChatGPT, Copilot & GPTs

Understand what AI tools are, how they work, and how to choose the right one for workplace tasks. Hands-on with ChatGPT, Microsoft Copilot and custom GPTs.

Microsoft Copilot for Workplace Productivity

Use Copilot in Word, Excel, Teams, Outlook and PowerPoint to draft, summarise, analyse and automate everyday tasks faster.

ChatGPT Essentials for Business Users

Write effective prompts, use ChatGPT for reports, emails, research and meeting prep, and understand its limitations for reliable output.

Safe & Responsible AI Use at Work

Protect confidential data, avoid POPIA breaches, spot AI hallucinations, apply your organisation's AI policy and use AI outputs with appropriate oversight.

Prompt Engineering for Non-Technical Staff

Learn practical prompting techniques — role, context, format and chain-of-thought — to get consistently better results from any AI tool.

AI for Managers: Decision-Making & Oversight

Use AI to analyse data, generate options and draft communications while maintaining human judgement, accountability and governance.

Custom GPTs & Specialised AI Tools

Explore custom GPTs, industry-specific AI tools and how to configure, test and safely deploy them for team workflows.

AI Agents: What They Are & How to Work With Them

Understand how AI agents plan, act and complete multi-step tasks autonomously. Learn when to use agents, how to supervise them and how to avoid risks.

Automating Work Tasks with AI Agents

Practical hands-on session: set up and run AI agent workflows for research, reporting, scheduling and document processing using no-code tools.

AI Ethics, Bias & Governance for the Workplace

Identify bias in AI outputs, apply ethical guidelines, understand emerging AI regulation and build responsible AI habits as a team.

Domain 12 of 12

Strategic Leadership

Macroeconomics, global market trends, strategy formulation, and agile problem-solving using design thinking.

Human Capital & Culture

Leading organisational change, managing performance architecture, succession planning, and executive emotional intelligence.

Financial & Corporate Governance

Non-financial corporate finance, capital budgeting, risk mitigation, and compliance with South African King IV principles.

Digital Transformation

Integrating AI/automation, leveraging predictive data analytics, and fostering an innovative workplace culture.