Legal & Policies

Deep Learning Academy (3 Coin Investments PTY LTD) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your data.

We may collect: full name, email address, phone number, company name, job title, and any information you provide via our contact forms or course enrolment process. We do not collect sensitive personal information unless specifically required and consented to.

Your information is used to: process course bookings and enquiries, send confirmation and administrative communications, issue certificates of attendance, improve our services, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties.

If you are located in the EU/EEA, we process your data on the following bases: contract performance (processing your booking), legitimate interests (responding to enquiries), legal obligation (record-keeping), and consent (marketing communications, where separately obtained).

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Training records and certificates are retained for a minimum of 5 years to comply with SETA and QCTO requirements.

Under POPIA and GDPR you have the right to: access your personal data, correct inaccurate data, request deletion of your data (subject to legal retention requirements), object to processing, and lodge a complaint with the Information Regulator (South Africa) or your local supervisory authority (EU).

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. In the event of a data breach that affects your rights, we will notify you as required by law.

Your data is primarily stored and processed within South Africa. If data is transferred internationally, we ensure adequate safeguards are in place in accordance with POPIA and GDPR requirements.

Our Information Officer can be reached at john@dpla.app. You may also contact the South African Information Regulator at inforeg@justice.gov.za.